The Orain system is so versatile that it can be installed in any self-service machine. Currently, we have Orain devices installed in different unattended environments, including vending machines, coffee machines for businesses, coffee services, automatic distribution machines, charging points, car parks, self-service washing machines, car hoovers, car washes and ticketing machines, among others.
Are you interested in installing the Orain payment system in another type of machine? Send us an email at [email protected] with all the necessary information to analyse the type of machine and the feasibility of the project. Our team will get in touch with you as soon as possible!
The price of the Orain devices varies depending on the purchase volume, contract permanence and the specific device required, depending on the needs of each business. Orain's pricing model is based on a monthly or annual fee, with no integration costs, no negotiations with banks, and no transaction fees.
You can request a personalised quote and more information without any commitment by contacting our commercial team by email: [email protected]
With Orain payment terminals you can offer multiple payment options through a single device: from contactless payments (direct payment with credit and/or debit card, Google Play and Apple Pay), NFC tags, payment with QR code via external applications or even mobile payments with the Orain App that allows you to recharge through a digital wallet.
Real-time telemetry is the technology that enables machine administrators to obtain information about the performance of each point of sale, products, users, locations, alerts and real time stock remotely. Telemetry is used to capture and transmit essential data on inventory, sales, stock levels, maintenance and other operational aspects.
All Orain payment devices offer data telemetry and the Orain IoT Payments Pro devices provide real-time telemetry. At Orain we provide user-friendly tools that allow you to access the most relevant data of your business at any time from the Orain dashboard and analyse the performance of each point of sale to optimise daily operations.
The Orain management system allows you to integrate and manage all your points of sale from a single platform. It doesn't matter if they are different machines, you can integrate vending machines, automatic coffee machines, automatic distribution machines, car vacuums and car wash tunnels, among many others.
Orain's real-time telemetry collects data on total revenue, number of purchases, number of top-ups, machine status information, active users, purchases per user, campaign information, stock and product statistics.
All the data can be visualised and analysed directly on the Orain dashboard, in a visual and easy to understand way, offering the possibility to create your own filters by product, machine, date, location, user, purchases and top-ups.
Users who have downloaded the Orain App, both in the Android and iOS versions, will have access to a chat for each machine. Through this chat they can communicate directly with the operator, ask any questions or report incidents. They only have to connect to a machine and access the chat.
User messages will be automatically answered by our chat, equipped with Artificial Intelligence capable of interpreting the received messages to generate an instant and accurate response. This automatically generated response can provide a solution in many cases to the issues or doubts that consumers may have. In any case, you can personally respond to users through our management system.
Each customer has a virtual wallet in the Orain App, where they can top up their balance. They can top up their balance by linking their credit and/or debit card, Apple Pay and Google Pay or simply by inserting coins into the machine. Once the user connects to the machine where they want to make the purchase via Bluetooth, they just need to select the desired product, and... done! The purchase is done.
The amount of the self-service machine purchase is automatically deposited in your Orain wallet. You can withdraw your money from the wallet at any time through the Orain management system and send it to your bank account.
Certainly, this is one of the many advantages that Orain offers. Enhance the shopping experience of your customers with just one click. Receive the user's incident, analyse what happened and, if you wish, refund the selected amount. No customer will be dissatisfied. Through the Orain dashboard, you can also activate the automatic refund option for all refund issues.
The income generated at all your points of sale will be accumulated in a virtual wallet, you can decide when and how much to transfer to your bank account through the Orain management system.
No, with Orain payment systems no commissions are charged when processing a refund or a payment reversal to a customer.
Contactless payments are all payments that are made without touching the payment device, such as Apple Pay, Google Pay and direct payment by bank card.
Any unanswered questions about Orain payment systems? Send us an email with your question, issue or request to [email protected]
More and more points of sale are integrating the Orain payment system! We currently have Orain devices installed in vending machines, automatic distribution machines, coffee machines for business, coffee service, car parks, self-service washing machines, car wash tunnels, car hoovers and ticketing machines, among others.
If you would like to request a machine to install Orain payment terminals, send us an email at [email protected] with the machine’s details and its location, and we will try our best to install our electronic payment systems.
Orain devices accept multiple forms of payment:
Yes, shopping with the Orain App is completely free, you can top up your virtual wallet at no additional cost as many times as you want.
The Orain App offers two options to top up your credit:
There are two ways to check:
Use Bluetooth to connect to the machine that has failed and report any incident, problem or failure through the Orain App chat. Your messages will be sent to the machine operator as notifications and they will be able to solve your requests and refund you if necessary.
If you have an iPhone you can search for Orain in the App Store and download it for free: (https://itunes.apple.com/us/app/orain/id1133513310?mt=8)
If you have an Android phone, you can search for \"Orain\" on Google Play and download it for free: (https://play.google.com/store/apps/details?id=com.oraintechnologies.iot)
Send us an email to [email protected] with the machine's details and its location. We commit to working to install our device on the machine (or machines) you indicate.
A digital wallet, also known as a virtual wallet or e-wallet, is an application or online service that allows users to store, manage and make transactions with different digital payment methods. The Orain App features a digital wallet that enables online payments and transactions, securely storing the virtual versions of bank cards, so you don't have to enter your physical card details every time you want to make a transaction.
Digital wallets provide secure and encrypted storage for user's digital data. They enable users to view and receive online payments, transfers, as well as purchase goods and services online, including viewing transaction history. Digital wallets play a key role in the adoption and use of digital assets. Users can choose from a variety, including software wallets, hardware wallets (physical devices) and online wallets, based on their needs and preferences. Each type of wallet has its advantages and security features.
In compliance with the Anti-Money Laundering and Counter-Terrorist Financing regulations, users will not be able to request refunds for promotions, Sodexo cards, virtual credit or cash to their bank account.
Users can refund card payments to the same card used for the top up. Funds obtained through promotions, Sodexo card, virtual credit or cash will not be refundable.
If Bluetooth or location services on the mobile phone are not enabled, it is possible that the Orain App does not detect nearby machines and won’t allow the user to connect.
All users who have a saved payment method can top up their balance with a simple click, selecting the amount they wish to top up.