Efficiently manage your business in real time with the Orain business management system
Centralise all your unattended points of sale from a single platform and increase their performance, optimise daily operations, offer a better shopping experience and attract new users to grow your business. Whether you manage self-service machines in petrol stations, hospitals, offices, HORECA, hotels or gyms, Orain will help you manage your business remotely, through a real-time payment and telemetry solution
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REPORTING AND TELEMETRY
Check the telemetry of all points of sale in real time, available 24/7
KNOW YOUR BUSINESS
Increase your recurrent income by analysing the profitability of all your points of sale
MARKETING TOOLS
Use multiple marketing tools for user loyalty and new customer acquisition
REDUCE OPERATIONAL COSTS
Reduce costs with a unified platform for payments, invoicing, service, incident management and accounting
AUTOMATED INCIDENT MANAGEMENT
Automated resolution of incidents and refunds through an artificially intelligent support chat
The ultimate communication channel between users and machine suppliers. A perfect tool for handling incidents seamlessly and intuitively, without the need for intermediaries.
Say goodbye to managing incidents related to refunds. With the Orain management system, refunds are processed instantly and automatically when there’s an incident with a purchase. This reduces waiting times, lowers operating costs, and enhances customer satisfaction.
Monitor the status of your sales points in real-time from anywhere. Generate tailored reports by applying filters for location, date, machine type, and users to stay informed about the performance of each point of sale and facilitate decision-making.
With the Orain campaign management tool, you can announce new products or share news about your company, ensuring that your customers receive a push notification on their mobile devices and stay updated in real time with all the latest developments. Moreover, the promotions module allows you to craft discounts and offers easily and efficiently, enhancing your customers' buying experiences with discounts on selected products or during specific time slots. Boost sales at your points of sale with tailored promotions!
Orain provides the capability to integrate with different external platforms using SQS. This enables the sending and reconciliation of data essential to your business with other ERPs in the industry.
In the following link you will find more detailed information about the Orain management system and dashboard.
DATA MANAGEMENT
- Remote device control
- Devices, users and products telemetry
- Product management tools
- Reporting and BI
- Accounting module
- Bank reconciliation
- Point-of-sale performance analysis module
- Campaign and promotion performance analysis
SUPPORT
- Customer support chat
- Chatbot for incident resolution
- Intelligent refund manager
- VoIP remote support
MARKETING
- Promotions manager- Coupon acceptance
- Loyalty programs
- Campaign scheduling
- Inclusion of links in messages
- Sending direct messages
MORE
- End customer dashboard
- Integration with external platforms
- Permission system per user
- Configurable alerts module
- Ticket and invoice generation
- Remote update system
- App for the installer technician